Dear Client, we would like to inform you that on 21 November 2018 between 11:00 and 1:00 p.m. will be scheduled technical maintenance, resulting in the disposal of your account temporarily unavailable. Scheduled maintenance will be carried out in the context of increasing the quality of services provided. Thank you for your understanding.
Before logging in, always make sure that the URL always starts with https in front of the address, which ensures secure encryption of data between your computer and the server. In the case of suspicion of unauthorized entry into the account, it is necessary for the client to immediately request to block the account by "block the account" request after signing in to Internet Banking. If an incident is detected (unauthorized transactions by a client), it is necessary to report the incident via the link - Report an incident in Internet Banking.
The Lock icon must always be displayed, and when you click on it, the website ID will be displayed. The subdomain.pay-institution.eu website must always be listed. Click on display certificates to show where the certificate was issued (issued for www.pay-institution.eu).
Do not provide your access data even if someone asks you to provide this information by phone, email, or any other form. Payment Institution NFD a.s. never requests the client to provide access data (access data: email and password) to the account.
1. Client Identity Verification - For greater security, the payment institution verifies the identity of the client by sending a unique SMS code to a mobile phone number listed in the client's profile.
Secure Transaction Confirmation - when sending each payment transaction completed by you, you always receive the unique SMS code that is required at the last step of sending of the payment.
The price of one SMS is 0.03€ without VAT.